Customer Relationship Management

An intensive connection and support of customers are of elementary importance for each enterprise. AxCMS.net offers several tools and functions from personal user contact up to offering surplus values.

• MS Office and SharePoint Integration
• Integrated Microsoft MapPoint Framework
• Personalized Newsletter
• Forum
• Content Syndication per RSS
• Protected areas
• Segmentation of Target Groups
• Support of barrier free presentations
• Macromedia Flash support

Over the integration to MS SharePoint or MS office, it's possible to manage and organize customer contacts centrally. The individually configurable AxCMS.net, linked to Active Directories and with the possibility to define own rights and roles, allows the exact creation of company- and marketing structures.

With Microsoft Local Live Service you help customers to find your next subsidiary, the best real estate, or simply for the route. The AxCMS.net holds the finished Framework ready for the simple integration of Microsoft Services into your presentation.

Over dynamic forms and categories, it's possible to send personalized newsletters with the AxCMS.net.  With this configuration you give your customer the feeling that they're taken care of individually and personally. That way you can even increase the acceptance of the newsletter/mailing.

The AxCMS.net allows a fast and simple creation of a forum for an online presentation, to offer users the possibility to exchange information or to implement a support forum.

Through the integration of RSS feeds, the AxCMS.net offers a clear surplus value by allowing users of an online presentation, to offer and gather interesting news.

Protected areas allow a selective offering of services to selected users. With the AxCMS.net, you can implement protected areas and the access to it easily, quickly and securely, over dynamic forms and categorization.

Registering forms over AxCMS.net allows categorization and user management, the exact segmentation of your customers for target orientated marketing measures.